Privacy Policy

Introduction

Padelist ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you register interest in The Cape Coast Padel Retreat.

Information We Collect

When you register your interest through our website, we collect:

• Personal Information: Name, email address, phone number
• Travel Information: Location you're traveling from, preferred dates
• Communication: Any messages or questions you provide
• Technical Data: IP address for security and spam prevention

How We Use Your Information

We use your information to:

• Respond to your retreat inquiries
• Provide information about Padelist retreats
• Process your registration if you decide to book
• Send updates about retreat dates and availability
• Prevent spam and fraudulent registrations

Data Storage and Security

Your data is securely stored using Supabase, a trusted database provider with enterprise-grade security:

• All data is encrypted in transit (HTTPS/TLS)
• Data is encrypted at rest
• Access is restricted to authorized personnel only
• Regular security audits and updates

Data Sharing

We do not sell, trade, or rent your personal information to third parties. Your information may only be shared with:

• Service providers who assist in retreat operations (e.g., accommodation partners)
• Legal authorities if required by law

Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data
• Objection: Object to processing of your data
• Withdrawal: Withdraw consent for marketing communications

To exercise any of these rights, please contact us via the registration form on our website.

Cookies

Our website does not use tracking cookies. We only use essential technical cookies required for the website to function properly.

Website Analytics

We use Searchlark Journeys to understand how visitors use this website, so we can improve it. It records the pages you visit, how far you scroll and which links and buttons you click. It uses no cookies and stores nothing on your device, does not record what you type into forms, and does not store your IP address. Visits can't be linked to you after one day. We keep this data for up to 90 days. Searchlark (MJ Enterprises (Pty) Ltd) processes it on our behalf. Once a week, masked summaries of some visits are sent to Searchlark's AI provider in the United States to explain where visitors leave the site. If your browser sends a Global Privacy Control or Do Not Track signal, nothing is recorded.

Data Retention

We retain your registration information for up to 2 years or until you request deletion. If you book a retreat, additional data retention policies apply as outlined in your booking confirmation.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Website: padelist.co.za